News and Announcements

User Guidelines for newbies along with news about Authorize.Net and the Developer Community.

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Michelle
All Star

Welcome to the Community! Pinned

Welcome to the Authorize.Net Developer Community. The purpose of this community is to provide a peer-to-peer support and interaction channel for developers using Authorize.Net’s APIs, certification and affiliate programs. To be part of our community,...

RichardH
Administrator

Sandbox Maintenance Completed Locked

Maintenance will be performed on the developer sandbox today but will not affect sandbox transaction processing. Search queries will be unavailable for planned maintenance from 8:00 AM to approximately 11 AM Pacific. We apologize for any inconvenienc...

Michelle
All Star

Updated Support Hours Locked

Support Open on Columbus DayYesterday, we posted an announcement indicating that our Affiliate and Merchant Support departments would be closed on Monday, October 13, 2014, in observance of Columbus Day.Please disregard that message. Both Affiliate a...

Michelle
All Star

Sandbox Downtime Notification - Completed Locked

On Monday, September 29, 2014, we will be conducting maintenance on the sandbox environment. Beginning at 10:00 PM Pacific time, there will be up to a 30 minute period of time in which the sandbox environment will be inaccessible.We apologize for any...

Michelle
All Star

Sandbox Downtime - Rescheduled to Sept 19th Locked

On Wednesday, September 10, 2014, we will be conducting maintenance on the sandbox environment. Beginning at 10:00 PM Pacific time, there will be up to a 30 minute period of time in which the sandbox environment will be inaccessible.We apologize for ...

Michelle
All Star

Sandbox Downtime - POSTPONED Locked

The previously announced sandbox downtime has been postponed. We will post a new announcement with the new date and time as soon as we have it. Sorry for the inconvenience. Thanks, Michelle Original Message: On Wednesday, August 27, 2014, we will be ...

Michelle
All Star

System Downtime Notification - August 16, 2014 Locked

On Saturday, August 16, 2014, we will be implementing planned payment gateway updates. Beginning at 10:30 PM Pacific time, there will be up to a 15 minute period of time in which the payment gateway, Merchant and Reseller Interfaces, and all other sy...

RichardH
Administrator

Sandbox Maintenance Completed Locked

On Saturday, April 26, 2014, the developer sandbox will be unavailable for planned maintenance from 8:00 AM to approximately 1 PM Pacific. During this scheduled maintenance period, all sandbox payment gateway, merchant Interfaces, and all other syste...

Michelle
All Star

System Downtime Notification - March 22, 2014 Locked

On Saturday, March 22, 2014, we will be implementing planned payment gateway updates. Beginning at 10:30 PM Pacific time, there will be up to a 15 minute period of time in which the payment gateway, Merchant and Reseller Interfaces, and all other sys...

Michelle
All Star

Reminder for Merchants to Download Transactions from 2011 Locked

Important: On March 8, 2014, all your merchants' transactions from 2011 will be permanently archived and no longer accessible through the Merchant Interface.Authorize.Net retains your merchants' transaction history for a minimum of two years, which i...

Michelle
All Star

System Downtime Notification - October 12, 2013 Locked

On Saturday, October 12, 2013, we will be implementing planned payment gateway updates. Beginning at 10:30 PM Pacific time, there will be up to a 15 minute period of time in which the payment gateway, Merchant and Reseller Interfaces, and all other s...

Michelle
All Star

Upcoming System Maintenance Locked

On Saturday, September 28th and Saturday, October 5th, from 10:00 PM Pacific until 4:00 AM Pacific, we will be performing routine maintenance to prepare for the upcoming peak transaction season. On both days, there could be a brief period of time in ...

RichardH
Administrator

Issue with sandbox settlement emails - Resolved Locked

Hello everyone, Within the past hour, our sandbox system has sent out settlement emails that should have been sent up to 2 months ago for some developers. We are aware of the issue and are currently working on getting it fixed. There is no impact to ...

Michelle
All Star

System Downtime Notification Locked

On Saturday, April 27, 2013, we will be implementing planned payment gateway updates. Beginning at 7:00 PM Pacific time and again at 12:00 AM on April 28th, there will be up to a 15 minute period of time in which the payment gateway, Merchant and Res...

Michelle
All Star

Updated: System Downtime Notification Locked

The date for the previously announced system downtime has changed. The new date that we will be implementing planned payment gateway updates is Saturday, March 23, 2013. Beginning at 10:30 PM Pacific time, there will be up to a 15 minute period of ti...

RichardH
Administrator

Upcoming Trade Shows for Authorize.Net Locked

Authorize.Net is participating in some upcoming trade shows. If you will be attending, we invite you to drop by our booth and say hello. MivaCon 2013 March 6-8 San Diego, CA http://www.mivamerchant.com/conference Magento Imagine April 8-10 Las Vegas ...

Michelle
All Star

New Merchant Interface Appearance Locked

We're pleased to announce that next week, we'll be updating the appearance of the Merchant Interface for all test accounts and live accounts. The new appearance will more closely align with our corporate website, offering a cleaner look and feel for ...

Michelle
All Star

Reminder to Download Transactions Locked

Important: On February 5, 2013, all transactions from 2010 will be permanently archived and no longer accessible through the Merchant Interface. Authorize.Net retains transaction history for a minimum of two years, which is accessible though the Merc...

Michelle
All Star

Test Account Login Issues Locked

Hello everyone, There is currently an issue causing test account logins to fail. If you try to log in to the test account Merchant Interface or reset your password, it won't work. We are aware of the issue and are currently working on getting it fixe...

Michelle
All Star

Upcoming Security Update for Test Accounts and Live Accounts Locked

Account security is of the utmost concern at Authorize.Net. Over the next few months, to help strengthen the security of merchants’ payment gateway accounts, we will be requiring merchants to select a new Secret Question and Answer. This will help us...

RichardH
Administrator

Test Server Maintenance Locked

On Monday Oct 1, 2012 and Tuesday, Oct 2, 2012, planned test server updates will be performed during business hours. During the upgrade process, test account creation, test transactions and test account access may be interrupted for a few minutes. We...

Michelle
All Star

System Downtime Notification Locked

On Saturday, October 13, 2012, we will be implementing planned payment gateway updates. Beginning at 10:30 PM Pacific time, there will be up to a 15 minute period of time in which the payment gateway, Merchant and Reseller Interfaces, and all other s...

RichardH
Administrator

Your Merchants Could Win $5,000 from Authorize.Net Locked

Six merchants will win a $5,000 Visa Gift Card. Merchants properly displaying the Verified Merchant Seal are automatically entered. Yes, you read it right. Authorize.Net is giving away a $5,000 Visa gift card each month for the next six months. One o...

RichardH
Administrator

New 3rd Party Solution Forum Opens, Partner Programs forum merger Locked

Many of our community members have expressed interest in promoting their scripts and toolkits directly to other developers, enabling them to finish their projects faster without having to build everything from scratch. We’re excited to announce that ...

RichardH
Administrator

Issues with Test Account Creation Resolved Locked

We are experiencing an issue preventing the creation of new test accounts. We apologize for any inconvenience and will work to restore account creation capabilities soon. Richard

Michelle
All Star

Test Server Currently Down Locked

Hey there, We're experiencing an issue with the test server right now. We are aware of the issue and working to get it back up and running again. We'll post to this thread once everything's good to go. Thanks for your patience and we apologize for an...

Michelle
All Star

Fraudulent Phishing Email Locked

We have received reports that a fraudulent email is being sent out pretending to be from Authorize.Net that is actually a phishing attempt by an unknown source. If you receive a “Successful Credit Card Settlement Report” email that does not include y...

Michelle
All Star

Authorize.Net Insta-Poll: Service Marketplaces Locked

We here at Authorize.Net are always interested in learning more about our developers, especially those of you who regularly visit our developer community. To help us learn more, we will occasionally be conducting quick polls here in the News and Anno...

Michelle
All Star

System Downtime Notification Locked

On Saturday, April14, 2012, we will be implementing planned payment gateway updates. Beginning at 10:30 PM Pacific time, there will be up to a 15 minute period of time in which the payment gateway, Merchant and Reseller Interfaces, and all other syst...

Michelle
All Star

C# SDK Updates Available Now Locked

We have recently updated the C# SDK. The latest version (1.7.1) is available now from the SDK downloads page. Here is a quick list of the bugs that have been fixed with this latest release:Transaction Details API Card type is now properly returned in...

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