07-11-2016 07:44 AM
Hello @kccoders
I would suggest triple checking that the API Login and Transaction Key are correct for the production account. It's not possible to confirm a transaction key, so you may need to generate a new key as one option.
Richard
07-11-2016 11:29 AM
thanks for your reply.
I determined that my production environment was set to debug mode which was in-turn using the debug API with live credentials.
this issue has been resolved. thanks!
07-11-2016 11:34 AM