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Paypal Error

I am new to


I am trying to enable Paypal in the Digital Payment Solutions area and it will saying Pending for about 15-20 minutes. Afterwards, an Error suddenly appears. This has happened about 5 times now.


Is anyone else having this issue?


This is what I am getting:

Thank you for adding PayPal to your Authorize.Net account.

Transaction Readiness:
Unfortunately, there has been an error while enabling your account to process transactions. You can disable PayPal by clicking the Disable button below, then attempt to re-enable PayPal. If the problem persists, contact Customer Support.


Accepted Solutions

Hi All , 


The fix has been released to production . 



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View solution in original post


@AmericanWoman I have tried and i see the same issue in Sandbox. We have opened a ticket to internally track and investigate the issue. Sorry for the inconvinence.



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Authorize.Net Expert

I have had your same issue. We first tried to activate the PayPal Digital Payment Solutions early November with your SAME error.


I did live chat with CSR at Authorize.NET thinking it was simple and now after a month without resolution; I’m not sure what to think.


I recommend starting a Merchant Support eTicket so they can realize how many people have this same issue.


It would be nice to see Authorize.NET post a different error message on their PayPal activation page because clearly you cannot disable and re-enable to fix the issue.


Good afternoon, Bhavana


So, even though I have a Paypal Business Account, I will not be able to use Paypal as a payment method on my website? Transactions will not submit properly?


I am still unable to enable Paypal in my Authorize account. Thank you.

Good afternoon, Doug


I agree this is very frustrating. Does this mean that even with a Paypal Business Account, we can't accept funds because it is not enabled on the end of

Good afternoon,


It is unreasonable that is advertising PayPal integration availability and they know it hasn't worked for months on new accounts.


I am concerned that has no intention of fixing it. Or at least they have proven that it isn’t a priority. The crazy part is that it works fine in their sandbox system.


FYI, Doug


@AmericanWoman , @DougWAI I am checking with peer teams and will let you know by EOD today.

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Authorize.Net Expert

@AmericanWoman@DougWAI We are very sorry for the inconvinence. We are still working on this issue. Will keep you posted.

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Authorize.Net Expert

Does anyone have an idea if this will ever be fixed?

@DougWAI We are sorry for the inconvenience. We are aware of this issue. Can you please post your emailID here? I am going to share the same with our customercare team so that they would communicate to you directly when the issue is fixed.



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Authorize.Net Expert