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R = Retry, System Is Unavailable AVS was unavailable on the processing network or the processor did

Today I had someone try to make a payment and when they submitted the form, they got this error:

 

R = Retry, System Is Unavailable
AVS was unavailable on the processing network or the processor did not respond.

 

Does this error pertain to Authorize.Net being down? Or is this correlated to either my own integration or the user's data that they submitted? I just want to know if this error is something that I can resolve on my end or if this is an issue with Authorize.Net.

 

rockon77
Contributor
1 ACCEPTED SOLUTION

Accepted Solutions

RaynorC1emen7
Expert
1 REPLY 1

Authorize.net don't do the AVS, it the issuer bank.

see http://www.authorize.net/resources/howitworksdiagram/

RaynorC1emen7
Expert