Hi,
I am sending the following fields for my US customers via the API: address, city, state and zip - and works great.
However, I have a person from Australia checking out and the address verification is failing.
What fields should I be sending for International orders, should I not send a "State" field for International since there is no state in my drop down? Include additional text fields?
Thanks in advance, couldn't find the answer if boards or documentation.
Solved! Go to Solution.
07-08-2012 09:02 PM
Authorize.net has mediocre international support. It would be nice if you could select countries you want AVS applied to - probably US and Canada - but I believe all you can really do is have AVS set to give back a response without actually blocking the transactions, then check the AVS Response field yourself if they're in the US and choose whether to either void the transaction immediately, or flag it in your system for manual follow-up. I'm going to have to deal with this too, because one of the things I'm working on now is an ordering system for a company that has a fair number of international orders.
07-08-2012 09:15 PM
Authorize.net has mediocre international support. It would be nice if you could select countries you want AVS applied to - probably US and Canada - but I believe all you can really do is have AVS set to give back a response without actually blocking the transactions, then check the AVS Response field yourself if they're in the US and choose whether to either void the transaction immediately, or flag it in your system for manual follow-up. I'm going to have to deal with this too, because one of the things I'm working on now is an ordering system for a company that has a fair number of international orders.
07-08-2012 09:15 PM
Thanks for the feedback, good to know the info you provided. I ended up unchecking the G U and S in the Settings, at least got the transaction I needed to go through. I didn't really want to spend the time re-coding my API checkout since I don't do alot of international transaction, but sounds like that is an option too.
Thanks!
07-09-2012 10:18 PM