Auto Recurring Billing with SIM

[alowe]

is it possible to use ARB with the Server Integration Method. If so, how would I go about doing that. I already have a set up using SIM for regular billing.

[stymiee]

SIM cannot do recurring payments. You need to use Automated Recurring Billing (ARB) for that. If a user's card expires using ARB you will be notified via Silent Post that the transaction failed for an expired card and you can then update the credit card information (when you get it from your user) using ARB's update functionality.

[ronbo]

Would the same apply to Auto Recurring Billing with AIM?  (i.e. recurring is currently only supported via ARB API)

[thors1982]

We are very interested in using this as well. I don't see why it hasn't been done already since. You can already convert people to ARB from the admin panel of SIM transactions.

We have been using SIM for years and are locked into this method because all our customer data is there but we have no easy way to do this with recurring billing.

[stymiee]

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@ronbo wrote:

Would the same apply to Auto Recurring Billing with AIM?  (i.e. recurring is currently only supported via ARB API)

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Correct. The only way to set up recurring billing using an API would be to use the ARB API. 

[bill2004158]

If user subscribe my servcie, and I have create a subscription via ARB.

so how user cancle the subcription?

Authorize.net provide the UI for this?

or I have to create my our UI to let the user cancle the subcription via ARB?

if success to create a subscription for monthly payment via ARB,

will authorize.net sent Silent Post to me monthly when payment sucess?

how about if payment fail, I will get silent post?

[stymiee]

If you want your users to cancel a subscription you will need to create your own interface for them to do so. If you wish to cancel a subscription you can do so from your control panel.

All ARB subscription payments will send a silent post response. This includes errors and declines.

[arura]

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@stymiee wrote:

If a user's card expires using ARB you will be notified via Silent Post that the transaction failed for an expired card and you can then update the credit card information (when you get it from your user) using ARB's update functionality.

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ARB guide says that:

'ARB subscriptions only generate Silent Post responses if and when a transaction processes. If a transaction does not process, for example, if the credit card has expired, a Silent Post does not occur (see General Errors for Individual Payments in a Subscription on page 27 for more information). It is recommended that you configure the ARB specific email notifications within your account as well as using Silent Post for the purposes of identifying ARB subscription activity.'

Could you please refer to that? So when does the silent post occur and when does not?

Thanks,

Adam

[stymiee]

I've seen silent post responses for expired credit cards so I believe the documentation to be incorrect. It's possible that functionality changed and they haven't updated the documentation.

[blade]

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@Michelle wrote:

And just FYI to all, we have told the development teams of the need for SIM and ARB to work together. No timeframes I can quote of course, but we've let them know there is definitely a need for it.

Thanks,

Michelle

Developer Community Manager

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Is there any update on setting up ARB with SIM forms?  I've been poking around the developer site but didn't see much more about this.  I'm interested in starting to use Authorize.net, and this seems like it would be very helpful so I wouldn't need to deal with all the SSL and PCI stuff.

Thanks in advance.

[blade]

Sorry for replying to myself, but after I posted that last question, I came upon hosted CIM, which I think is the solution I'm looking for.

However, if anyone has any answers to my question about hosted CIM here, feel free to chime in!

Thanks.