Test account password recover

[gdaniel]

Hello,  

I just tried your test account reset password.  The page to reset the password  for the test account is asking for my pet's name.  I never entered this information when I setup the account.  So I'm locked out of the account.  Also, this phone help system you all have is an absolute piece of crap.

Thanks,

Gordon Daniel

[TJPride]

The pet's name may have been mentioned in the initial email(s) you get, I'm not sure. But it's Simon for developer accounts:

http://community.developer.authorize.net/t5/The-Authorize-Net-Developer-Blog/Authorize-Net-Test-Acco...

I generally agree on the phone help, but having developers on hand to answer questions who actually know what they're doing would cost them quite a bit, which would mean charging more for the accounts. So it is what it is. Post here and ignore technical support for most things.