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switching bank processor

If we change bank processor, do we lose all our CIM data?

pmarangoni
Contributor
1 ACCEPTED SOLUTION

Accepted Solutions

There is no real difference in this context, as long as you keep the same Authorize.net payment gateway, your CIM data remains accessible to you.

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7 REPLIES 7

Hi @pmarangoni,

Customer Profiles are tied to a given payment gateway account, if you're switching processor on the same payment gateway, you will still be able to access all your CIM data.


Mansour

MansourH
Moderator Moderator
Moderator

Does the same apply if we change merchant account? Is there a difference?

There is no real difference in this context, as long as you keep the same Authorize.net payment gateway, your CIM data remains accessible to you.

Thanks

It now looks like we are changing bank too, so this most likely means a new payment gateway. Is there any way to migrate CIM data to a new payment gateway?

Changing bank? do you mean changing your merchant service provider? if, yes, you can still keep the same payment gateway.

Please feel free to contact Autorize.net customer support (https://support.authorize.net/s/article/How-do-I-contact-Authorize-Net)

Mansour

Hi @MansourH 

 

Would you be able to share your thought on queries?

 

https://community.developer.authorize.net/t5/Integration-and-Testing/To-clarify-on-why-TSYS-merchant...

 

Thanks,

Niranjanadevi R S