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WHeisenberg · 01-26-2012

I'm lost. I am using the Customer Information Manager system and am trying to test our e-commerce platform. The system is working correctly in that it creates the customer profile ID, and the individual payment profile ID's (based on the test credit ...

WHeisenberg · 12-15-2011

I have my checkout program, using the CIM system, set to Test mode. I've managed to get the following to occur: 1. New customer gets a CustomerProfileID2. That customer can add a credit card to the CIM system using the CIM popup3. Customer can add ad...

WHeisenberg · 12-13-2011

Having an issue with an E00007 error during a customer checkout using the CIM system. Up to the point that the error occurs, here is what has happened: 1. Account is in Test mode2. Code has been altered to use Test account data3. Customer has come to...

WHeisenberg · 12-09-2011

Here's the short version: I have my test (Sandbox) account set up and, according to the details in it, CIM is turned on.The only option that the sandbox management area gives me in that regard is the ability to turn CIM 'off'. I know CIM is on throug...

WHeisenberg · 07-17-2011

I've been struggling with the fact that there is no way to find out (in advance of a purchase attempt) that a customer's CIM record for an individual credit card has an expired expiration date.Here is the solution I'm considering:When a customer is a...

WHeisenberg · 01-26-2012

Hello, I posted a question in the Integration forum about this, but it appears I might be able to get an answer through this thread just as well. I am using my test account to make sure my e-commerce system is working correctly before going live. I a...

WHeisenberg · 12-15-2011

Hi, I am using a test account for the testing. I had forgotten to add the part where I asked the question about whether I'm supposed to switch the 'test' (sandbox) account to live, or the actual Live account to live; so I edited the original post. Yo...

WHeisenberg · 12-09-2011

I un-commented that line and still got the same issues. However, I see what that line was trying to actually 'do', which is to set the page to use the test server instead of the live server. What I did then, was to go into the actual popup.js file an...

Re: Update Payment profile CIM · 08-02-2011

The system is expecting a 16 character value. Adding commas is increasing that number. so xxxx,1234,xxxx,4567 is actually 19 characters, not 16.Additionally, if you put numerals in any position other than the last four spots, it will throw an error b...

WHeisenberg · 07-21-2011

If you are not collecting any credit card information on your own site through a form, and are just sending the customer to the payment form on AuthNet, there is no way for you to transmit/store critical credit card information. There are no AuthNet ...

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Under test account - all orders returning placed 'on hold' response

Assistance with E00009 - Testing the CIM system setup

Help with error 00007 - James Bond has infiltrated my code :)

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